Frequently Asked Questions
Everything you need to know about shopping at ILoveDooney
Are the products sold on ILoveDooney authentic?
Yes, all products sold on ILoveDooney are 100% authentic. We are an authorized retailer for Dooney & Bourke, offering genuine handbags, wallets, and accessories.
How long does shipping take?
Standard shipping typically takes 5 to 10 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
What is your return policy?
We accept returns of unused and unworn merchandise within 30 days of delivery. Please note that a standard return shipping fee may be deducted from your refund.
Do you offer international shipping?
Currently, ILoveDooney only ships to addresses within the United States, including Alaska, Hawaii, and P.O. Boxes. We do not offer international shipping at this time.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can also log into your ILoveDooney account and visit the 'Order History' section to view the status of your shipment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal and Apple Pay.